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Published on:

12th Feb 2026

Decoding Academia 34: Empathetic AIs? (Patreon Series)

In this Decoding Academia episode, we take a look at a 2025 paper by Daria Ovsyannikova, Victoria Olden, and Mickey Inzlicht, asking a question that might make some people uncomfortable/angry, specifically, are AI-generated responses perceived as more empathetic than those written by actual humans?

We walk through the design in detail (including why this is a genuinely severe test), hand out deserved open-science brownie points, and discuss why AI seems to excel particularly when responding to negative or distress-laden prompts. Along the way, Chris reflects on his unsettlingly intense relationship with Google’s semi-sentient customer-service agent “Bubbles,” and we ask whether infinite patience, maximal effort, and zero social awkwardness might be doing most of the work here.

This is not a paper about replacing therapists, outsourcing friendship, or mass-producing compassion at scale. It is a careful demonstration that fluent, effortful, emotionally calibrated text is often enough to convince people they are being understood, which might explain some of the appeal of the Gurus.

Source

Ovsyannikova, D., de Mello, V. O., & Inzlicht, M. (2025). Third-party evaluators perceive AI as more compassionate than expert humans. Communications Psychology, 3(1), 4.

Decoding Academia 34: Empathetic AIs?

01:40 Introducing the Paper

10:29 Study Methodology

14:21 Chris's meaningful relationship with YouTube AI agent Bubbles

16:23 Open Science Brownie Points

17:50 Empathetic Prompt Engineering: Humans and AIs

21:17 Study 1 and 2

31:35 Study 3 and 4

37:00 Study Conclusions

42:27 Severe Hypothesis Testing

45:11 Seeking out Disconfirming Evidence

47:06 Why do AIs do better on negative prompts?

54:48 Final Thoughts

Show artwork for Decoding the Gurus

About the Podcast

Decoding the Gurus
A psychologist and an anthropologist try to make sense of the world's greatest self-declared Gurus.
An exiled Northern Irish anthropologist and a hitchhiking Australian psychologist take a close look at the contemporary crop of 'secular gurus', iconoclasts, and other exiles from the mainstream, offering their own brands of unique takes and special insights.

Leveraging two of the most diverse accents in modern podcasting, Chris and Matt dig deep into the claims, peek behind the psychological curtains, and try to figure out once and for all... What's it all About?

Join us, as we try to puzzle our way through and talk some smart-sounding smack about the intellectual giants of our age, from Jordan Peterson to Robin DiAngelo. Are they revolutionary thinkers or just grifters with delusions of grandeur?

Join us and let's find out!
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About your hosts

Christopher Kavanagh

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A Northern Irish cognitive anthropologist who occasionally moonlights as a social psychologist. Chris has long standing interests in the psychology of conspiracy theorists and pseudoscience. His academic research focuses on the Cognitive Science of Religion and ritual psychology. He lives happily in Japan with his family.

Matthew Browne

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An Australian psychologist and numbers-guy. He does research on all kinds of stuff, but particularly enjoys looking into why people believe the things they do: religion, conspiracy theories, alternative medicine and stuff. He's into social media in the same way people slow down for car accidents.